Visit Japan Web 2026: Registration, QR Code and Checklist
Visit Japan Web registration follows a practical sequence: sign in, register your passport, add your trip, complete the arrival forms, and check your QR code. This guide explains what to prepare and how to avoid confusing the arrival code with the tax-free shopping code. Official information checked on October 7, 2026.
What to prepare before registering
Keep your passport, email access, flight booking and accommodation confirmation together. The Digital Agency's guide requires an email to create an account and covers passport and trip registration. Official setup guide
- Passport: keep the original nearby to check names and numbers.
- Flight booking: locate your Japan arrival date and flight details.
- Accommodation booking: keep the address and contact details available to reduce interruptions while filling out the form.
- Phone: test your login and plan for charging and internet access on arrival.
A useful preparation habit is to save the booking confirmation rather than copying only the hotel name. For an overnight flight, mark the arrival date separately from the departure date. These are practical ways to reduce transcription mistakes.
How to register on Visit Japan Web
- Open the official Visit Japan Web login page and sign in or create an account.
- Register your passport. Manual entry is available if camera scanning fails.
- Add the entry or return schedule for your trip.
- Open that schedule and complete immigration clearance and customs declaration.
- Display the arrival QR code from the procedure page.
Follow the questions displayed for your circumstances. This sequence summarizes the Digital Agency's instructions.
Arrival QR versus tax-free shopping QR
The Digital Agency combined the immigration and customs QR codes on January 25, 2024. A single code can serve both procedures. Its change notice also says codes created before that system change cannot be used afterward. Older tutorials describing two separate arrival codes can therefore be misleading. Official QR unification notice
| Code | What to check |
|---|---|
| Immigration and customs QR | Open the arrival procedure for your current trip. |
| Tax-free shopping QR | A separate shopping feature; the official guide says screenshots cannot be used for this code. |
Do not treat a shopping code as confirmation that you have completed arrival registration. Check the official guide for the separate shopping process and eligibility.
Visit Japan Web QR code not showing: a practical checklist
These checks help narrow down the problem; they are not a guaranteed fix for every service error.
- Check the trip: make sure you opened the schedule for your upcoming visit.
- Check completion: registering a passport is only one part of preparation. Review whether the arrival declaration has also been completed.
- Check the menu: look in the arrival procedure rather than the tax-free shopping section.
- Check changes: compare your entries with updated flight or hotel bookings.
- Read the error: note its wording and use help on the official site. Avoid sharing passport details or personal QR codes in public support discussions.
Frequently asked questions
Is Visit Japan Web free?
Yes. Japan Customs states that the service is free and warns about fake websites charging application fees. Use the official address before entering personal information. Japan Customs warning
Do I need separate immigration and customs QR codes?
The official unification notice describes one QR code for both procedures. You do not need to search for two codes just because an older tutorial shows them. Read the official notice
What if the camera cannot scan my passport?
The official guide provides manual passport entry. Check the result against the original document. Passport registration guidance
Does getting the QR code finish airport formalities?
You still use it during the airport process. Japan Customs describes scanning the code and an IC passport at integrated kiosks, then following the on-screen instructions. Having a code does not mean you can skip the arrival process. Integrated kiosk instructions
Your final departure check
Review the correct trip, passport details and latest bookings. Keep your passport and phone accessible and follow airport instructions on arrival. A simple goal is to know how to reopen the procedure page for your current trip, rather than memorize every menu.
This article covers online registration preparation. Check entry requirements for your nationality and travel purpose separately with the relevant authorities. Image: an AI-generated editorial illustration created with imagegen, not a screenshot of the service.
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